Can I make a 1$ pledge ? And why I should make it?
Of course! You can make a $1 pledge now, and when the pledge manager goes live about 2 weeks after the campaign has ended you can add more funds to get a full pledge and any add-ons you’d like.
Last updated: November 07, 2017 05:24
Will it be possible to upgrade my pledge after the campaign ends?
Around 2 weeks after the campaign we’ll launch Late Pledge Manager by using Backerkit so you can manage your pledge whenever you wish
Last updated: November 07, 2017 05:24
Estimated delivery in January?
Sadly, due to the delays with payment system we’ll be missing our january deadline. However, apart from that, most of the dates are set -up in factories and after the campaign ends and closing late pledge manager we’ll be ready to say to every co-factry how many items we need to fulfill your needs.
Last updated: January 25, 2018 03:02
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.